Dunnellon Auto Repair

5

Excellent service and fair price to troubleshoot and repair our JEEP.

5

3

I’ll be 100% honest here. I had a disagreement with them on a matter about business. I’ll keep it our business, but I will say. They seem like good people and I didn’t know it was a family business until later. I think that is great, and something you don’t see much here in this country anymore. The younger gentleman were great and very helpful. Mr. Kelly” also seemed like a very decent man. I can tell they all are hard working folks. So don’t let my three reviews sway you from trying them. They’re worth the chance.

5

Great service, great employees and technicians. Glad to have car back. Thank you Kelly's Automotive

5

Very determined to help, and very affordable

5

If I could give more stars I would. My experience with the team at K.A.R.S. Was amazing! Like many of you, I have had issues with auto shops in the past, including local dealerships service centers. It got to the point where you think that no matter where you go, you’re going receive subpar service and be overcharged. K.A.R.S. changed that belief for me. Their team was upfront and honest, patient and accommodating to my wife and I. They were committed to making sure that our experience was a positive one. We brought my wife’s Excursion in first to get it travel ready, and they went through the Excursion from top to bottom and didn’t charge us an arm and leg. Their prices were fair and their service was exceptional! Next I brought my F250 Super Duty to them. It had been sitting for about 8 months after I tried to do a repair myself that ended up ruining my engine. They didn’t make me feel stupid or try to sell me on a new engine, which my wife and I decided to purchase. They were very honest as we discussed the pros and cons of such a big decision. They offered other options that would have been less expensive, which is something most shops won’t do. After doing our own research on Jasper engines, and feeling confident that we were dealing with an honest shop, we decided to go ahead and purchase a new engine. I asked for one thing, I told them that all I wanted to have to do when I got the truck back was wash it. Most shops would probably take advantage of a customer that said that, but not the team at K.A.R.S. Instead they proved that they had integrity and honor, by working on my truck and replacing the things that needed to be replaced, repairing the things that could be repaired, and keeping the costs as close to the original quote as possible. This is Character, Integrity, Honesty, and Unbelievable customer service. Rare to find in this day and age, in a time where people seem more concerned with making as much as they can, with no concern for the customer. This is the K.A.R.S. difference. I know this review has been a long one and some may doubt my reasons for leaving such a positive review, but they earned this! The whole team has earned my respect, trust, and business. Thank you for bringing my truck back to life, for bringing that feeling I had when I first bought it back, and for restoring my faith in mechanics. Great Job and like I said at the beginning of If could give more stars to this business I would!

5

Glad I finally found a good reputable auto mechanic shop that checks my truck completely and lets me know what needs to be fixed and what I need to get done in the future plus the work done is complete.

5

I will not take my vehicles anywhere else then Kelly's. Justin and Steven are great, always are on top of taking care of my concerns and their mechanics are top shelf. Best in town, best I've ever felt with and I would know. I'm tuff on cars, my dad always says.. I have recommended them to everyone I know. My be a little more than others but quality is worth more, to me at least. THANK YOU KELLYS!!!

5

Once again honesty integrity and professionalism, describes the entire staff and ownership. We Don't trust our vehicles to anyone else. They listen and perform!! Kelly, Stephen, Justin, Amy and all the techs walk it out daily. Since Actions speak LOUDER than words, These folks are screaming not whispering.

5

Excellent and professional. Will recommend to friends. Honest family business