My passenger side mirror frame broke and I went in and Justin ordered a new one. It took a while to come in and in the meantime I had to take a trip so Justin said "come in and I'll see what I can do so you can drive safely." He is very resourceful and drilled a hole in both sides of the plastic and used a lock tie to join both pieces of the frame together so it wasn't just hanging there. He didn't even charge me for the temporary fix. II was able to use the mirror and made my trip safely. Then when the new one came he took me right in and it was no time he had completed the job. $90.00 less then a quote I got from a competitor. These guys are great... Five stars seem so inadequate. Not just great repair work, but friendly, efficient and clean with refreshments in the waiting room... Love the greeter Tux...