Always accommodating and honest to a fault. I appreciate people that tell you straight forward, as all the Kelly's staff does. Their techs are spot on, as they're humans beings, sometimes things may not go as planned, or technology might create challenges or delays. Kelly's is a business that treats everyone like a friend, and they are called to be "Solution Finders" in the automotive service industry. The seek solutions, not make excuses. Thank you to Kelly, Amy, Justin, Stephen and all the Techs. The new service writer I've met once, is also very professional and polite, forgive me but I forgot his name for now.