I was pleasantly surprised twice with my experience at Kelly's Auto Repair & Service. The first time was when I called to make an appointment. A young man answered the phone and was very polite and helpful. Since we are new to the area I was not sure of their location and he took his time to give me all the information I needed. It took only a couple of days to get on the schedule for an oil change and when I arrived the same young man was at the counter. I believe his name is Justin, but since I am retired now it seems like I can't remenber anything for more than a few minutes. If Justin is not right, I know it starts with a "J". They were prompt with my service and thorough. Even though they were quite busy they did not rush to get on to the next customer so they could get out for the weekend. I am thankful that I was successful in finding a good auto repair center on my first attempt since our move. I definitely recommend them.