Dunnellon Auto Repair

1

First I would like to say I don't usually do reviews but this is the o ly thing I have to get back at this horrible service.....I took my truck to have 4 brand new tires put on...have an alignment done rotate and balance done and a door handle installed they took three days and I had to call to see if it was done because know one would contact me...finally I pick up my truck and the door panel had glue all over it and plastic piece was broken and left for my discovery....when I showed them the issue the first thing said to me was I'm about to fire the technician who worked on your vehicle and that thats what happens when you use after market parts lol wow....they did take it back and clean the door panel after my complaint so I drove off the lot and went home the very next day I went on a road trip and as soon. As I went 70 miles an hour on the Highway my truck started to shake and bounce really bad I k lnrw what ut was they did not balance the tires correctly so I called and told them to please fix it they said they can't test at that speed...what???? You don't do high speed balancing on your machine???? So they had my truck for 2 days smh and to my surprise they suggested weights that go inside tire and still could not test at 70 miles....I drive off and it did not fix the problem so I just took my loss and went somewhere else and to my surprise fixed balance issue what a shock!!!!!

5

Everyone was nice. The work was done exactly when they said. Price was higher than I hoped for, but it was a big job.

5

5

5

How did you do, is the question. SUPER, SUPER is the answer. Always!!!

4

Great customer Service

5

5

Communicated the issue,explained the process and the price was definitely fair. Plus they have a nice dropoff option which let me leave my vehicle while on vacation to get fixed

5

Great service and easy to work with

5

I appreciate that my appointment time was honored and I appreciate the clean waiting room and environment. Thank you.