Dunnellon Auto Repair

1

In my opinion not very professional! Was referred by a friend when my car wouldn’t crank and the “need an oil change light came on.” Called to have my Jeep towed to their location and was asked specifically by the owner what services I needed, which included an oil change, that I later didn’t receive! Although I wasn’t charged for it, they also left a battery charging kit in my Jeep, which I later got a phone call about to return, leaving me to assume “did I pay $120 for a brand new continental battery or did they just charge me for them to charge it with the device left in my car?” I also got a very disturbing call from the owner after my boyfriend returned their device telling me he didn’t like the way my boyfriend confronted him about not receiving an oil change in front of other customers! He said things like he did me a favor by pushing my Jeep in front of other customers because he saw I had a kid, that he was booked for 5 weeks already, and that I seemed nice but my boyfriend wasn’t! That in my opinion is very unprofessional to call a customer to complain about services that should have been done but saying he was too busy that day to do, although Im sure that’s what was agreed upon and then to not even try to take responsibility but make excuses! All in all I won’t be using this business and I’d rather spend my money elsewhere!

5

Been a customer for several years. What I appreciate about Kelly's is that they are knowledgeable and they stand behind their work. They're more interested in helping their customers solve their car problems over maximizing profits.

5

The personnel at Kelly's were very helpful. They provided quick service and kept me informed. They provided a free diagnostic so I knew what to fix on my RV. Service was quick and reasonably priced...a tough combination to find today!

5

Thanks for the great service.

5

They did it again. Another fine job by the KARS gang.

Thank you! We always appreciate a positive review and are so glad to hear of your good experience. We will always do everything we can to make sure our customers are well taken care of and leave feeling safer in their vehicle!

- Kelly's Auto Repair & Service Inc.
5

Thank you for getting us in so quickly.

5

Everybody that works at KARS and the owners are terrific people. You a

4

5

The owner Kelly knows how to run a repair shop this place is top notch and all staff are friendly and professional. They are honest mechanics and do a great job , big thx to Joe A+ Mech just worked on my car ! don’t hesitate and bring your vehicle here for all your repairs .

5

Always courtist & they know their job. Always gives me confidence......been using them since 2006 and I wouldn't think of a company to take care of any of my vehicles! No one would be disappointed with their service. IF they can't fix something they will tell you and then WHY!