Dunnellon Auto Repair

5

The best place to have your car repaired,they're professionals from the beginning to the end

5

Great service and friendly people. Been taking both of my vehicles there for some time now and will continue to do so. Very honest and go above and beyond to service your vehicle.

5

I would be happy to take my car there again. They were professional and courteous. The job was done right the first time and the price was reasonable.

5

Very friendly family owned business. Very caring and great service, couldn't have found a better place to get my vehicle serviced.

5

Great place & people. They get the job done. Prices are OK too.

5

Kelly the best anywhere, honest, great work and local business. Simply the best.

5

Had to replace the radiator in my 20 year old Ford F-150 with 261,000 miles on it. Kelly got me the best price knowing I did not want to put alot of money into the old girl, back on the road again. Great service and looked out for the customer, not just there bottom line.

4

The service was great and my car is running very well and the headlights look like new.

5

1

I've had good and bad luck with this small business. I know many others who use this business and had decided to try them again to work on my Chevy truck. I called on a Tuesday morning and was told to bring my truck and drop it off, although they would not be able to look at it that day. When I brought it in, I spoke directly with the owner who assured me that it would be looked at as soon as they could and someone would call. I told him in detail what all needed to be looked at. By Thursday afternoon, I had not heard anything so I called. I was then told they would not even be able to look at it until the NEXT Wednesday. Had I been told this up front? No. I understand if you are busy, but that is beyond unacceptable. Honesty and communication with customers is what is going to keep your business going and keep them coming back. I went to get my truck since I cannot be without a vehicle for that long of a time. It was parked in the exact same location as where I left it, which leads me to believe they forgot about it and obviously had not even looked at it.

Thank you Liz. It was a pleasure getting to know you and having the opportunity to take care of your vehicle needs. We look forward to your next visit. Kelly

- Kelly's Auto Repair & Service Inc.